Cherryland’s Best is committed to 100% customer satisfaction. If you are unsatisfied for any reason, you may return your purchase, in its original packaging, within 30 days of the ship date.
Please email or call 920-687-1440 with your order number, to receive your return authorization. If the item is defective or damaged in shipping, we will issue a prepaid return shipping label. In all other cases, the buyer is responsible for return shipping and may ship back the item using the carrier of their choice.
If you believe that your package was damaged in shipping, we require that you contact us within 5 days of delivery, and we will work with you to quickly resolve the issue.
To cancel an order, please contact Cherryland’s Best as soon as possible. If your order has not yet shipped, we will immediately refund your payment. If your order has already shipped, we will refund your payment as soon as we have received the item back from you.
We do not accept any returns after 30 days from the ship date.